Guide · risk

How to tell a regulated GLP-1 seller from a risky one

Of the 87 services reviewed here, 12 carry a regulator action on the public record — and 3 of those are the manufacturers themselves. The useful checks are not the ones the scam-warning articles list.

Updated 2026-08-2311 sources

Most advice on this subject is written as though the market divides cleanly into legitimate companies and criminals. It does not. The regulator actions on record in this market reach household names and manufacturers as readily as they reach anonymous vial sellers, and the genuinely dangerous end — unlicensed pens sold through social media — rarely looks like a company at all. So the checks below are ordered by how much they actually tell you.

Start with what is on the public record

12 is not a small number out of 87, and the composition matters more than the count: 9 of the flagged services sell compounded medication and 3 sell brand-name product. The brand tier is the better-evidenced product. It is not the tier with a clean regulatory record.

Reviewed services carrying a regulator action
ServiceAgencyType of action
LillyDirect (Zepbound)FDAwarning letter
NovoCare Pharmacy (Wegovy)FDAwarning letter
NovoCare Pharmacy (Wegovy)FDAwarning letter
OrderlyMedsFDAwarning letter
Fifty 410FDAwarning letter
ZealthyDOJcomplaint — an allegation, not a finding
Remedy MedsFDAwarning letter
Strut HealthFDAwarning letter
Empower PharmacyFDAwarning letter
BlivFDAwarning letter
MaximusFDAwarning letter
MEDViFDAwarning letter
HersFDAwarning letter
HersFTCcomplaint — an allegation, not a finding
Computed from the reviews, each of which links the underlying document. A complaint is an allegation and is labelled as one here and on the review; a warning letter and a final order are conclusions. Separately, 6 services are defendants in civil suits brought by manufacturers, which is a rival suing a competitor rather than a regulator acting — see The drugmakers are suing your pharmacy.

The checks that are worth your time

Ask which pharmacy dispenses, then check the pharmacy

Only 40 of 87 services name the pharmacy or outsourcing facility that fills the prescription. In Britain the check is quick and conclusive: the General Pharmaceutical Council publishes a register of pharmacies and pharmacy professionals, and a legitimate UK online pharmacy will be on it. A site that will not name its dispensing pharmacy has removed your only means of verifying anything about the medicine.

Read what the seller says about FDA status, in its own words

The claim to watch is not “this is FDA-approved” — few say that outright. It is “made in an FDA-registered facility”, which is a real statement about a building and no statement at all about a medicine. FDA does not approve or license compounding pharmacies, and the agency has sent warning letters to telehealth companies specifically for implying it does. The services that handle this honestly say so plainly; Noom’s own wording draws the distinction that its product “has not been reviewed by the FDA for safety, efficacy, or quality.”

Treat a vial and a syringe as a dosing hazard

FDA has issued a specific alert about dosing errors with compounded GLP-1s, arising because a multi-dose vial moves the arithmetic from the manufacturer to the patient. Units on a syringe are not milligrams, and the conversion depends on the concentration your particular pharmacy used. If a seller ships a vial without telling you the concentration in writing, that is a concrete safety failure rather than a stylistic one. The ladders it applies to are in Every dose step, and what to do when you miss one.

Notice what the intake does not ask

These drugs carry a boxed warning for thyroid C-cell tumours and are contraindicated with a personal or family history of medullary thyroid carcinoma or MEN 2. They also delay gastric emptying, which changes the absorption of other oral medicines. An intake that asks neither about that family history nor about your current medications is not screening you. That is the single most informative thing you can observe for free, and it is item two and item five on Thirteen things a GLP-1 service should tell you before you pay.

Two things that look like red flags and are not

  • A British site that will not show a price. Only 2 of 20 UK services publish an entry price, against 57% in the US, and the reason is CAP Code rule 12.12 — advertising a prescription-only medicine to the public is prohibited, and a price is advertising. The ASA has been enforcing this actively. In Britain, price silence is compliance; see Why UK GLP-1 pages tell you so much less.
  • A consultation that is a questionnaire rather than a video call. Asynchronous prescribing is lawful and widespread, and a well-built questionnaire can screen better than a rushed call. What matters is what it asks, not what medium it arrives in.

And one gap this site could not close

Two companies appear in the sweep often enough to matter and could not be verified at all: they are published in a documented-gap table on the reviews index with their indexed search fragments shown and labelled unverified, rather than being written up from general knowledge. 2 entries is not many, but the most-referenced domain in the entire sweep is among them. Where a fact could not be retrieved, this site says so instead of filling it in — which is the same standard worth holding a seller to.

Questions

Is a compounded GLP-1 illegal?

Not inherently. Compounding these molecules was widely permitted while the branded products were in shortage, and that permission has been narrowing since. What is true is that a compounded product is not FDA-approved, has no approved indication, and sits inside an unsettled legal position — FDA has proposed excluding semaglutide, tirzepatide and liraglutide from the 503B bulks list. See Brand-name vs compounded GLP-1s.

Does a warning letter mean the company is unsafe?

It means a regulator concluded something was wrong and said so in writing. Most of the letters in this market concern marketing claims rather than product quality. Read the letter — every review here links it — and note that two manufacturers received them too.

How do I check a US pharmacy?

State boards of pharmacy license pharmacies, and the NABP maintains accreditation programmes for online pharmacies. There is no single national register equivalent to the GPhC one, which is why naming the dispensing pharmacy matters even more in the US market.

A site is offering brand-name Zepbound far below the manufacturer price. Is that possible?

It deserves a specific question rather than an assumption. A genuine low price usually has a visible mechanism — a manufacturer self-pay programme, a starting-dose-only offer, or a vial rather than a pen. Where none of those is stated, ask what exactly is in the box before paying. Where to get tirzepatide online, and what each route costs works through a concrete example.

Read next

Sources

Everything on this page traces to one of the links below, retrieved on the date shown. Prices and programme terms in this market change without notice — confirm against the provider before you buy.

  1. 01FDA — “Telehealth Companies: What to Know When Promoting Compounded Drugs” (cited from the search index)retrieved 2026-08-16
  2. 02FDA — “FDA’s Concerns with Unapproved GLP-1 Drugs Used for Weight Loss” (cited from search index; fda.gov refused direct retrieval)retrieved 2026-08-14
  3. 03FDA — “FDA alerts health care providers, compounders and patients of dosing errors” (cited from search index)retrieved 2026-08-14
  4. 04FDA — “FDA Proposes to Exclude Semaglutide, Tirzepatide, and Liraglutide from the 503B Bulks List”, April 2026 (cited from the search index)retrieved 2026-08-16
  5. 05FTC — Health Claims, truth-in-advertising guidance (cited from the search index)retrieved 2026-08-16
  6. 06FTC — case file, NextMed; complaint July 2025, final order approved 3 December 2025 (details cited from law-firm summaries; ftc.gov refused direct retrieval)retrieved 2026-08-16
  7. 07MHRA — “MHRA urges public to avoid illegal online weight-loss medicines this New Year”, 29 December 2025retrieved 2026-08-16
  8. 08MHRA — “MHRA warns of unsafe fake weight loss pens”, 26 October 2023retrieved 2026-08-16
  9. 09General Pharmaceutical Council — register of pharmacies and pharmacy professionalsretrieved 2026-08-16
  10. 10ASA — Advertising advice, “Weight control: Prescription-only medicines”, setting out CAP Code rule 12.12retrieved 2026-08-16
  11. 11Noom — GLP-1 Microdose (pricing, compounding disclosure, HSA/FSA)retrieved 2026-08-15